Terms of Service

Effective Date: November 26, 2024

Welcome to Chivis Ventures! By accessing or using our website at www.chivisventures.com (the “Site”) or engaging with our services, you agree to comply with these Terms of Service. Please read them carefully. If you do not agree, you must refrain from using our services.

1. Introduction

Chivis Ventures operates from 15 Plumstead Road, Woolwich, SE18 7BZ, London. We specialise in the sale of hairs, cosmetics, and creams (the “Services”). These Terms govern your use of our Site and Services.

2. Eligibility

By using our Services, you confirm that:

  1. You are at least 18 years old or have parental/guardian consent to use our Services.
  2. You have the legal capacity to enter into a binding contract under the laws of England and Wales or your local jurisdiction.

3. Use of the Site

You agree to use the Site and Services only for lawful purposes. You must not:

  • Misuse or disrupt our Site or its associated services.
  • Submit false or misleading information.
  • Attempt to bypass security systems or access restricted areas.
  • Use the Site for any fraudulent or illegal activities.

4. Intellectual Property

All content on our Site, including text, graphics, images, logos, and designs, is the intellectual property of Chivis Ventures or its licensors. You may not reproduce, distribute, modify, or exploit any content without prior written permission.

5. Product Information and Accuracy

We strive to provide accurate product descriptions and images. However:

  • Product availability and prices are subject to change without notice.
  • Colours and packaging may vary due to screen settings and manufacturer changes.
  • Chivis Ventures is not liable for typographical errors or inaccuracies in product descriptions.

6. Customer Responsibility

You are responsible for ensuring that:

  1. The products purchased suit your personal needs.
  2. You adhere to the proper usage instructions for each product.
  3. You comply with local regulations concerning cosmetic and personal care products.

7. Limitation of Liability

To the fullest extent permitted by law:

  • Chivis Ventures is not liable for any direct, indirect, or consequential damages arising from the use of our products or Site.
  • Liability is limited to the value of the products purchased.

This does not exclude liability for death or personal injury caused by negligence or any other liability that cannot be excluded by law.

8. Third-Party Links

Our Site may contain links to third-party websites. Chivis Ventures is not responsible for the content, privacy policies, or practices of these websites.

9. Payment and Refund Policy

9.1 Payments

All payments must be made in GBP (£). We accept the payment methods specified on our Site.

9.2 Refunds and Returns

We offer refunds or replacements for defective products in accordance with UK consumer protection laws. To request a return, contact us within 14 days of purchase at info@chivisventures.com. Products must be unused, unopened, and in their original condition.

Shipping costs for returns may apply unless the product is faulty or incorrectly sent.

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Termination

We reserve the right to terminate your access to the Site or Services if you violate these Terms or engage in unlawful conduct. Such termination may occur without notice.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Disputes shall be resolved exclusively in the courts of England and Wales.

13. Changes to Terms

We may update these Terms from time to time. The latest version will always be available on our Site, and your continued use of our Site constitutes acceptance of the updated Terms.

14. Contact Information

If you have questions or concerns about these Terms, please contact us at:
Chivis Ventures
15 Plumstead Road, Woolwich, SE18 7BZ, London
Email: info@chivisventures.com
Phone: +447979362857